mascot in a large crowd

Can’t find good help? Why your people don’t step up.

Let me start with a story: I have had several clients, whom are small business owners, tell me they cannot find good help. The owner hires people they expect to do well and then have to fire them within a few months, or less. They have a huge challenge getting the people they hire to…

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Meerkat watching for change - Vigiliant

Invest To Create a Successful Business

Of course you are going to invest in your business. You started with your time, researching, following up on opportunities, and paying for all the items you needed to get started. As Arlene Dickinson commented, “you’re going to need twice as much cash, twice as many hours in the day as there are, and twice…

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Questions and Answers sign

Questioning EXIT Readiness

I have had a lot of questions, over the years, around what exiting work looks like. Below are the answers to a few of the most common of these questions I have had. The answers are generalized so you can take this information and do the work for yourself. Q “I did not understand it…

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They are not Puppets

What Do They Do When You Are Away?

What they do when you are away will determine if you can be away. You have been in control of your day-to-day work for so long, it may feel impossible to leave your company in the hands of someone else, for more than a few days, or a week. There are two problems with this:…

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Focus through glass ball to future direction.

When Does Succession Start?

When Does Succession Start? Building a business you know you will some day want to exit by selling, passing over control, or reducing your ownership shares, is easier when you have built the business to go in that direction. But, for most small business owners, including myself, that was not the initial goal. When we…

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5 mistakes

5 Mistakes Even Successful Small Business Owners Have Made

If you have been in business for a few years, you will have made these mistakes at some point. When we build our business, grow our business, or implement any significant change, we are vulnerable to missing, avoiding, and neglecting steps we should have taken. Here are 5 common mistakes you do not want to…

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Puzzle with piece missing

The Succession Plan – What’s Involved? (Topic 4 of 4)

This is the fourth and final topic in this short series covering the problems I see owners have when trying to prepare their business for exit. There are many steps that can be involved in a succession plan and it will vary depending on the business’s needs. Let’s look at 3 areas in detail: Evaluate,…

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Positano Italy View from Chiesa Nuovo

No Team, No Vacation (Topic 3 of 4)

This is a short series covering 4 problems I see owners have when trying to prepare their business for exit. When most business owners start talking about the different ways they may be able to exit their business, for instance sell off part or all of the business, and slow down or retire, the plan…

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Having an idea

Value to the Next Owner (Topic 2 of 4)

This is the 2nd topic in this short 4-part series, covering 4 problems I see people have when trying to prepare their business for exit. You want to sell your business. You have years of sweat equity, money, and emotions tied to this amazing entity you have built. Your clients love your services and receive…

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Photo by Carolina Basi via Pexels

“No One Can Do What I Do.” I Call BS!

I have heard many clients and other business owners complain about their long days, and their inability to grow or let go. Everything relies on them to be at the centre of their business, controlling the start, the implementation, the management, and the delivery of ever aspect of their businesses. Their belief systems are often…

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