If You Can’t Afford To Lose Client Relationship – Be Good at Communications

Category: Info

Group Norms and Change: They’re Affecting Your Bottom Line

Group Norms and Change: They’re Affecting Your Bottom Line

When we look at change inside a business, we often look at the big picture, “how the business manages the changes to reach its goals”. But what we don’t often look at are the components of change that can negatively affect the bottom line of your business. What we know of human behaviours and change […]

How EI and Leadership Affect Your EXIT

How EI and Leadership Affect Your EXIT

Today I came across a Big Think + article on EI (Emotional Intelligence), referencing Daniel Goleman’s work, including a short interview with him. I truly believe that EI skills makes great leaders. When I read through the article, I saw the list of four distinct but interdependent components of EI, that Daniel talks about in […]

EXIT Readiness – Are you Ready to Step Back?

EXIT Readiness – Are you Ready to Step Back? Question Marks. Image by Leeloo The First via Pexels.

If you’ve been considering stepping back from your business within the next five years, you’re not alone. Many small business owners share the same goal—yet the process of creating a business that can run without you is no easy feat. As discussed in a recent article, the economic affects by this large demographic looking to […]

Revisiting Decisions

Revisiting Decisions Selections

In September 2018, I published an article “What Happens During Transition Determines Where You End Up (Good or Bad)“, (The original article is here.) which started out… In the immortal lyrics of The Clash’s song Should I Stay or Should I Go, “This indecision’s bugging me”. Six years ago, I wrote that one of the […]

What Will Happen to Us Without Our Small Businesses?

What Will Happen to Us Without Our Small Businesses?

As a large portion of owners of small- and medium-size businesses approach retirement, there is a challenge for our communities and our economy that does not garner the concern it should. This is a serious shift that our economy is going to experience, and I feel we are not ready. In Canada, 97.8% of all […]

What Was Missing in My Sales Funnel May Be Missing In Yours

What Was Missing in My Sales Funnel May Be Missing In Yours Image credit to Wendy Wei via Pexels

Recently, one of my coaches and I were chatting and they asked if they could look over my sales funnel. What a great ask, because, although I have much of my processes written out in steps and SOPs, I don’t have an overview of my entire marketing & sales process. I am the big picture […]

If You Can’t Afford To Lose Client Relationship – Be Good at Communications

If You Can’t Afford To Lose Client Relationship – Be Good at Communications If you want great relationships in Business you need to have good communications.

In June I had my Facebook account suspended because an Instagram account, that was not mine, was not following the rules. If you have ever had any issue with Facebook then you know how difficult it is to get your questions answered or connect to customer support. I had to go to the Internet to […]