Whether you are a B2B or B2C business your customers want to know they are valued by you for more than their money. Treat them well and you will sell to them over and over, plus they will tell there friends or colleagues about your business.
Tag: business owner
What Do Customers Really Want? – Ask T-Mobile
One of the comments that caught my attention was this:
Companies…all companies…should start doing things to make people happy and filled with joy like this ,,,,brings people closer together… People want that I think
Accomplishments – You need to acknowledge them first
If you want others to see your value you must first see it in yourself. Here are two exercises that will help you focus on your own accomplishments.
Time Management: Prioritizing your tasks
I wanted to share a piece of my last newsletter article on prioritizing your tasks to help with time management because I feel the exercise is a really great way to start the process of freeing up your time. There are many great tools out there to help you manage your time. Here is one I like.
Building a Mastermind Group – Part II Commitment
To have an effective mastermind group you will need to have three things in place: Intake, Commitment and Rules. For Commitment a person must be able to book all meetings ahead of time and will commit to being at the meetings as if they were client sales calls.
Building a Mastermind Group – Part I Intake
In a peer group filled with competitors people feel compelled to talk about how great things are going and may not feel safe to reveal to a competitor that their business is struggling in some aspect. No one wants their competitor to have that kind of edge.
Why Network: Do You Really Need to Attend to Get More Clients?
Are You Going to Network? It doesn’t have to be in a structured setting, but it does have to happen. Get out there and meet your fellow business owners, you will be glad you did.
Filling the Pyramid: A bottom’s up look at the new sales funnel
Every time I got a no I would strike out one ‘No’ on the sheet and move on to the next call. The expectation was that 100 no’s would get me 10 yes’s and of those I would get 3 sales. YUCK! I don’t like those odds. When I heard that people were getting closed sales of 90% or more I thought to myself, “how could this be possible?”
There is no ‘I’ in ‘TEAM’ and no ‘TEAM’ in ‘BUSINESS OWNER’
When you saw, “There is no ‘TEAM’ in ‘BUSINESS'” you probably thought, well that’s just crazy. No business is successful without the people that help manage and run it. This too is absolutely true, but small business owners often forget this. We start a business on our own, taking on every position within the corporation, maybe hiring some skilled help for specific duties, but there is so much more we need support with. As Fabienne Fredrickson of Client Attraction is fond of saying, “Entrepreneurship is a full contact sport”