Approximately 92,000 people work for the Ontario government. If one person finds an issue, has some feedback, wants to change a process, sees an inconsistency, etc. how loud does their voice have to be to get heard? There are processes that are meant to handle this very question, but who knows about them? Usually not the person wanting to bring the change. Often not the people they would ask for help to get the answers. Great ideas are so often lost in a bureaucracy. The mindset of management (in any setting, not just government) is to err on the side of safety, meaning they would rather throw out a good idea then be responsible for giving the “green light” to a bad idea. Since it is not management’s job in government to bring change, it is to make the status quo work smoothly, listening to new ideas is not even an option for most managers. The voice of the least person in government usually goes unheard, and they often have the best view of the issues that are hard to fix.
As a business owner, we can see all the moving parts. We have access to all the people that have the different perspectives. We can be open to new ideas because we are the ‘green-light manager’. We can say yes to change and we should because we are small enough to be able to make change happen when we need.
We are not caged, like in the government manager, to only do the status quo. We are free to grow, add, change, and stop what we are doing.